File a claim
Let us know how we can help. Whether it's your car, home or business, the first step is to contact us.
Call us · Mon–Fri, 9:30 am – 5:00 pm
(718) 353-3800If the incident happened after business hours, contact your insurance carrier's claims line directly — the number is on your policy documents or insurance card.
Before you call, have this ready
- Your policy number
- Type of claim (auto accident, fire, theft, water damage, etc.)
- Date and time of the loss or incident
- Address or location where it happened
- A description of what happened and what was damaged
- Names and contact details of anyone else involved
- Your contact details