File a claim

Let us know how we can help. Whether it's your car, home or business, the first step is to contact us.

Call us · Mon–Fri, 9:30 am – 5:00 pm

(718) 353-3800

If the incident happened after business hours, contact your insurance carrier's claims line directly — the number is on your policy documents or insurance card.

Before you call, have this ready

  • Your policy number
  • Type of claim (auto accident, fire, theft, water damage, etc.)
  • Date and time of the loss or incident
  • Address or location where it happened
  • A description of what happened and what was damaged
  • Names and contact details of anyone else involved
  • Your contact details

Report a claim online